SUPPORT

I need technical support for my online class, who should I contact?

The OU IT Help Desk is available to assist you.
For technology support contact them at 325-HELP or at needhelp@ou.edu.




What are the computer requirements to teach an online class?

Check to see that you have the BASIC COMPUTER REQUIREMENTS necessary to operate D2L. A list of the basic computer requirements for online classes can be found here:
D2L Computer Requirements



Which browser plug-ins do I need for online courses?

Depending on the types of files that you will be working with in your online course, you may need some of these browser plug-ins or special programs to be able to open those files. Follow the links to the download sites for these plug-ins and programs (links will open in a new window).

Adobe Reader
Adobe Flash
Adobe Shockwave
QuickTime
RealPlayer
Media Player